Frequently Asked Questions

Thank you to all of you who have been ordering and supporting us during this tough time. We are so happy to be able to brighten yours & your loved one’s day with some ice cream! We have put together an FAQ section to answer all your questions. If you need more information, please don’t hesitate to call us at 514-820-WILD (12pm to 5pm) or email us at info@wildwillys.ca.

 

- Can we pick up ice cream at the shop?

Yes, we are open 1 to 10pm every day.

 

- Are orders delivered the same day?

Orders are delivered the next day between 4 and 8 pm. The cut-off is 11pm, make sure to place your order the day before you want it delivered.

 

- Are you selling ice cream cakes?

We are not making or selling ice cream cakes at this time.

 

- Will there be more flavours available online for delivery?

In the current situation, it is difficult to obtain the ingredients to produce all our regular flavours. We are working with our suppliers. Refer to our available selection, which is subject to change.

 

- Will you be expanding the delivery range?

We will not be expanding the delivery zone.

 

- Can we place an order over the phone?

No, orders are only taken online, payment is done online as well.